• Adam Kae & Associates

Finding the Right Office Manager

Hint: It's not your top-performing nurse!






Hey Doc, we see you! You're saving lives, running a business, and trying to catch your breath!


How is your office manager helping? More importantly, WHO is your office manager?

Is this you?


It's common practice to promote your highest-performing nurse to be your office manager. This is especially true in small practices where everyone wears a few hats.


Why?

You trust them to be a good nurse, so you trust them with running the office.

You trust them to be a good nurse, so you trust them with running the office.


However, there are some major pitfalls that befall many practices:


1. They were trained to be a nurse.

2. They WANT to be a nurse.

3. By running the office, they're deprioritizing other nursing tasks (more on this later).



Instead, try this!


Hire.



Hire an office manager. It's preferable if they have a medical background and more bonus points if they have certifications!


Nonetheless, if they'll only manage the administrative side, their job will be to keep things moving.


What to Put in Your Job Description.


Tasks like:

  • Scheduling Employees

  • Managing Employees

  • Human Resource Tasks

  • Hiring & Training Staff

  • Overseeing Billing, Coding, & Collections

  • Overseeing Practice-Wide Processes

Nonetheless, if they'll only manage the administrative side, their job will be to keep things moving.


Traits to Look For:

  • Organization

  • Fits in Well with Company Culture

  • Can Effectively Communicate Across Different Disciplines





How This Simple Change Can Grow Your Practice


Happy employees make for a happy practice! Your nurse will be back to doing what they love, and your office will run more smoothly with a dedicated manager in place.

Sound like a lot of work to outsource? It will certainly pay off. Here are a few reasons why:


Your nurse will be back to doing what they love, and your office will run more smoothly with a dedicated manager in place.


Instead of managing the office, your best nurse will be helping patients. By helping patients, they're doing billable tasks. Therefore, they're generating revenue for your practice.


Happy employees make for a happy practice! Your nurse will be back to doing what they love, and your office will run more smoothly with a dedicated manager in place.

Come pick my brain.


Not sure if this is the right choice for you yet? Let's do a complimentary 1-on-1. Schedule it here, and let's talk about how to save money and make your practice more efficient.






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Disclaimer: This article contains information and opinions from Adam Kae & Associates, and the information and opinions should not necessarily be seen as the best possible solutions for your business. Please contact us at info@adamkae.com to help you find the best solutions for your business.


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Adam Kae & Associates | Virtual CFO